Cancellation policy

5. SUBSCRIPTIONS & AUTO-RENEWALS

This Section applies to any recurring subscription products or plans (“Subscription”).

5.1 Subscription enrollment

When you purchase a Subscription, you agree to receive recurring shipments of the selected product at the stated interval (for example, every 30 days), and you authorize us to charge your payment method on a recurring basis until you cancel.

5.2 Auto-renewal

Your Subscription will automatically renew at the end of each billing period unless you cancel in accordance with Section 5.5, subject to applicable laws governing automatic renewal and negative option subscriptions.

5.3 Subscription price & changes

The recurring charge will be the price of the product (less any applicable subscription discount) plus applicable taxes and shipping at the time of each renewal. We may change the Subscription price or structure from time to time, subject to applicable law. If we increase the price of your Subscription, we will provide you with advance notice and an opportunity to cancel before the new price takes effect.

5.4 Billing and charges

By enrolling in a Subscription, you authorize Nootrify (through our payment processor) to charge your saved payment method at the beginning of each billing period, until you cancel. If we cannot charge your payment method, we may:

  • Suspend or cancel your Subscription; and/or
  • Ask you to update your payment details.

5.5 Cancellation of Subscription

You may cancel your Subscription at any time before your next billing date by:

  • Logging into your account and following the instructions under “Manage Subscription” (or similar); or
  • Contacting us at shop@nootrify.com with reasonable notice prior to your next billing date.

Cancellation is effective at the end of the current billing period unless otherwise stated. Any orders that have already been processed or shipped before cancellation may not be eligible for cancellation, but you may still have rights under our Return Policy or applicable consumer laws.

5.6 Promotional Subscriptions and Trials

If we offer promotional or trial rates for Subscriptions, any special terms will be disclosed at the time of enrollment. Unless otherwise stated, your Subscription will automatically continue at the regular rate after the promotional period ends, unless you cancel before the end of the promotional period.